Price Match Promise

Health & Her Price Match Promise

The Health & Her Price Match Promise is our small way of giving you the peace of mind that you're always getting a good price on healthandher.com. If you do spot the same product cheaper elsewhere online, we’ll do the decent thing and refund the difference.

How the H&H Price Match Promise works:

We’ll take look into any Price Match Promise claim as long as you’ve made the purchase with healthandher.com and it meets certain conditions, including:

  • The lower price found is available for purchase for the exact item (same colour, pack size, etc)
  • The lower price is in the same currency
  • The lower price does NOT include loyalty points or 'reward' type programmes
  • You let us know about the claim within 24 hours of completing your healthandher.com purchase

We can't offer our Price Match Promise when:

  • The lower price is no longer available when we look into your claim (within 24 hours)
  • You've cancelled your order with healthandher.com

How to make a claim

Making a Price Match Promise claim is simple. If you’ve bought the product from us within the last 24 hours then just contact us here or email us at [email protected] stating the following:

  • Make it clear that this is in relation to a Health & Her Price Match Promise claim
  • Provide your order number with healthandher.com
  • Please state the specific product your claim is regarding
  • State the total price you saw elsewhere
  • Provide link for the product you found elsewhere