How it works
1. Select 'Book appointment'
2. Choose your appointment type & preferred time
3. See a menopause specialist online
Don't just take our word for it...
Rated 'Outstanding' by the Care Quality Commission (CQC)
Supporting you at every stage
Perimenopause
You are starting to experience symptoms and your periods are changing
Menopause
This is the point in time when you have had no period for 12 months. Many women experience symptoms of the menopause at this stage.
Postmenopause
This is the time after the menopause when it is more than a year since your last period. Symptoms start to resolve and its important to protect your bones and heart health.
Your appointment
What's included
45-min video consultation with a doctor or nurse who is a menopause expert using our secure tele-health platform
Expert evidence-based advice and personalised care
A comprehensive, personalised, holistic treatment plan. If you are issued with a prescription, you can ask your NHS GP to convert this into an NHS prescription, or you can have it issued via our private pharmacy partner
What's not included
The cost of any medicines or blood tests
Meet our team of experienced menopause specialists
Dr Clare Spencer
Registered menopause specialist, GP and co-founder
MA MB BChir (Cantab) DM MRCOG MRCGP
Dr Abbie Laing
Menopause specialist GP
MBChB, BSc, MRCGP, DFSRH, LoC IUT, LoC SDI
Dr Ramiya Al-Alousi
Menopause specialist GP
MBChB MRCGP DRCOG LoC IUT/SDI-IR
Nurse Kate Shakeshaft
Specialist Menopause Nurse
RGN, PGA Med Ed, DFSRH, LoC SDI, LoC IUT
Let us help you feel like you again with a personalised treatment plan.
What sets us apart
All of the doctors and nurses in our online clinic are highly experienced menopause experts who will support you as you embrace, navigate and celebrate your menopause transition.
Menopause care for every woman
The doctors and nurses in our menopause clinic provide empathetic, expert, evidence-based advice and personalised care.
Appointments at an affordable price
Our pricing is very transparent so there are no surprises and no hidden costs. Find out everything you need to know about pricing for our consultations, blood tests, prescriptions, and HRT here.
We're here to help
Frequently asked questions on how our services work
Which doctor should I see?
All of the doctors working at My Menopause Centre have been trained in general practice or gynaecology. All have a particular interest in the menopause and are very experienced in managing the menopause. See more on our team of doctors and their qualifications on our website.
What happens after I book my appointment?
Immediately after booking your appointment, you will receive a confirmation email. This email will contain:
- A link to a pre-appointment questionnaire (for new patients only)
- A link to start the video consultation
Is the video secure?
Yes. Heydoc (the system we use) is secure. It uses a peer-to-peer
connection and participants exchange media directly so that the media is encrypted end-to-end (E2E) using WebRTC security protocols.
Do I need to bring any information to my consultation?
To make the best use of our time together, please follow the instructions in your booking email to provide us with the following information, but don't worry if you don't have it all to hand:
- Your blood pressure - you can check this with a calibrated home monitor, or visit your local pharmacy or GP practice
- Your height and weight - so we can calculate your Body Mass Index (BMI)
- A list of any HRT treatments you've already tried
- Your medical history*
- A brief family history of medical problems - particularly breast and ovarian cancer, heart disease, stroke, blood clots, and osteoporosis
- A full list of medication you are currently taking
- Your ID
*If you have a complicated medical history (for example previous blood clots, heart disease, autoimmune disease) or have had treatment for cancer, it's sometimes necessary to see letters outlining the exact details of your medical issues. It's helpful to have any information you have to hand if you have it. It may be that we need to write to your GP or consultant asking for this information (with your permission) to
help us make the best-informed decision about treatment.
Do you prescribe regulated or compounded bioidentical hormones?
All of the HRT we prescribe is regulated and the oestrogen and progesterone is usually available on the NHS. We don't prescribe compounded bioidentical HRT. Here's a quick explanation of both:
Regulated bioidentical hormones (rBHRT) - These are derived from plants and are available on a standard, regulated prescription - they can be prescribed by our clinic or your GP/specialist in the NHS.
Compounded bioidentical hormones (cBHRT) - These are made by private clinics in a process known as compounding. Compounded bioidentical hormones are not regulated and not available on the NHS. They are marketed as precise duplicates of the hormones from your ovaries, after blood test analysis. The hormone combination is then made up by a private pharmacy. These combinations do not follow the same regulations as conventional HRT and haven't been through the same strict testing processes for effectiveness and safety. The blood tests and hormones are also very expensive - significantly more than the cost of private or NHS prescriptions. More expensive does not mean better. We don't prescribe these.
What information will I receive from My Menopause Centre after my appointment?
Your doctor will email you a holistic menopause treatment plan outlining what you discussed during your consultation. This is usually sent within 5 working days. We will also email your GP a copy of your treatment plan, unless you have said that you would prefer for your GP not to be contacted. If you have a complicated medical history, we may need to directly contact your GP - again, with your permission.
If you need blood tests, your doctor will discuss how the results will be shared with you during your consultation. This may include:
- By email, from your doctor, where the results will be explained to you
- In some circumstances, you may need another appointment to discuss them
- We will contact you directly if there are serious abnormalities needing urgent medical attention.
Your blood test results email will usually come at a different time to your treatment plan.
What if I need to reschedule or cancel my consultation?
Please email us at hello@mymenopausecentre.com or call us on 0333 444 1067 during office hours (9am-5pm, Monday to Friday).
As we are a very busy clinic any request we receive to reschedule a consultation will automatically result in the cancellation of the original one. This allows us to make these consultation slots available for patients on our waiting list. Please note that if you would like to reschedule or cancel your appointment we have a 72-hour cancellation policy. This means that cancellations or changes made prior to this will not be charged. If any cancellations or changes are made with less than 72 hours' notice, the full consultation fee will be charged.