How it works

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1. Select 'Book appointment'

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2. Choose your appointment type & preferred time

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3. See a menopause specialist online

Book appointment
45 minute consultation from £190

Don't just take our word for it...

It was so great to be listened to & have everything explained in a really clear, easy to understand way. I'm so glad that you've created the Menopause Centre & will be recommending it to everyone I know!


I felt valued and listened to for the first time about my debilitating menopause symptoms.


Really understanding, full of empathy and listened - no one else had listened to me before. Really good advice & sound help given. Would highly recommend to friends


Really understanding, full of empathy and listened - no one else had listened to me before. Really good advice & sound help given. Would highly recommend to friends


Rated 'Outstanding' by the Care Quality Commission (CQC)

My Menopause Centre has been registered by the Care Quality Commission under the Health and Social Care Act 2008.

Certificate Number: 1-9548280249

Supporting you at every stage


You are starting to experience symptoms and your periods are changing


This is the point in time when you have had no period for 12 months. Many women experience symptoms of the menopause at this stage.


This is the time after the menopause when it is more than a year since your last period. Symptoms start to resolve and its important to protect your bones and heart health.

Your appointment

What's included

45-min video consultation with a doctor or nurse who is a menopause expert using our secure tele-health platform

Expert evidence-based advice and personalised care

A comprehensive, personalised, holistic treatment plan. If you are issued with a prescription, you can ask your NHS GP to convert this into an NHS prescription, or you can have it issued via our private pharmacy partner

What's not included

The cost of any medicines or blood tests

Meet our team of experienced menopause specialists

Dr Clare Spencer

Registered menopause specialist, GP and co-founder

Dr Clare is a registered menopause specialist and an NHS GP. She qualified from Cambridge University and holds Membership of the Royal College of Obstetricians and Gynaecologists and Membership of the Royal College of General Practitioners. She initially trained in obstetrics and gynaecology where she gained a Doctor of Medicine for research in fetomaternal medicine. She is also a member of the British Menopause Society (BMS) Medical Advisory Committee and a BMS menopause trainer. As well as her role as Clinical Director at My Menopause Centre, she runs an NHS menopause service and is a GP partner in a practice in Leeds.

Dr Abbie Laing

Menopause specialist GP

Dr Abbie graduated from the University of Bristol in 2011 in medicine and also holds a Bachelor of Science in Neuroscience. She has always been drawn to women's health and initially worked in Obstetrics and Gynaecology both overseas in Perth Western Australia and within the UK. She then chose to undertake training in General Practice and completed the Diploma in Sexual and Reproductive Health and the Advanced Menopause Specialist certificate from the Faculty of Sexual and Reproductive Health. She also achieved the Southampton Richard Percival MRCGP excellence award for her GP training. As well as her work with My Menopause Centre, she also works within an NHS menopause centre.

Dr Ramiya Al-Alousi

Menopause specialist GP

Dr Ramiya Al-Alousi is a BMS (British Menopause Society) registered menopause specialist and GP, and graduated from the University of Leicester in 2009. She undertook her medical training in both Leicester and Middlesbrough, during which time she became drawn to women's health when she noticed how much of a difference can be made to help women through the challenges of both the fertile years and beyond. She is a fitter of both the contraceptive coils and implants, as well as a diplomat of the Royal College of Obstetricians and Gynaecologists. She went on to train in an NHS menopause clinic where she treated women with complex medical backgrounds, and went on to gain the Advanced Menopause Care Certificate from the Faculty of Reproductive and Sexual Health.

Nurse Kate Shakeshaft

Specialist Menopause Nurse

Kate qualified as an RGN (Registered General Nurse) in 1990 and has worked predominantly in women's health for the last 30 years. She is a highly experienced Nurse Prescriber and a Member of the British Menopause Society and the International Menopause Society. She is also a Diplomat of the Faculty of Sexual and Reproductive Health (FSRH) and a fitter of all contraceptive methods. During her career, Kate recognised that women's health was not given the priority it deserved. She has worked for the last 10 years in General Practice to create clinics for women to access contraception and up-to-date, evidence-based menopause care.

Let us help you feel like you again with a personalised treatment plan.

What sets us apart

All of the doctors and nurses in our online clinic are highly experienced menopause experts who will support you as you embrace, navigate and celebrate your menopause transition.

Menopause care for every woman

The doctors and nurses in our menopause clinic provide empathetic, expert, evidence-based advice and personalised care.

Appointments at an affordable price

Our pricing is very transparent so there are no surprises and no hidden costs. Find out everything you need to know about pricing for our consultations, blood tests, prescriptions, and HRT here.

We're here to help

Frequently asked questions on how our services work

Which doctor should I see?

All of the doctors working at My Menopause Centre have been trained in general practice or gynaecology. All have a particular interest in the menopause and are very experienced in managing the menopause. See more on our team of doctors and their qualifications on our website.

What happens after I book my appointment?

Immediately after booking your appointment, you will receive a confirmation email. This email will contain:

  • A link to a pre-appointment questionnaire (for new patients only)
  • A link to start the video consultation

Is the video secure?

Yes. Heydoc (the system we use) is secure. It uses a peer-to-peer
connection and participants exchange media directly so that the media is encrypted end-to-end (E2E) using WebRTC security protocols.

Do I need to bring any information to my consultation?

To make the best use of our time together, please follow the instructions in your booking email to provide us with the following information, but don't worry if you don't have it all to hand:

  • Your blood pressure - you can check this with a calibrated home monitor, or visit your local pharmacy or GP practice
  • Your height and weight - so we can calculate your Body Mass Index (BMI)
  • A list of any HRT treatments you've already tried
  • Your medical history*
  • A brief family history of medical problems - particularly breast and ovarian cancer, heart disease, stroke, blood clots, and osteoporosis
  • A full list of medication you are currently taking
  • Your ID

*If you have a complicated medical history (for example previous blood clots, heart disease, autoimmune disease) or have had treatment for cancer, it's sometimes necessary to see letters outlining the exact details of your medical issues. It's helpful to have any information you have to hand if you have it. It may be that we need to write to your GP or consultant asking for this information (with your permission) to
help us make the best-informed decision about treatment.

Do you prescribe regulated or compounded bioidentical hormones?

All of the HRT we prescribe is regulated and the oestrogen and progesterone is usually available on the NHS. We don't prescribe compounded bioidentical HRT. Here's a quick explanation of both:

Regulated bioidentical hormones (rBHRT) - These are derived from plants and are available on a standard, regulated prescription - they can be prescribed by our clinic or your GP/specialist in the NHS.

Compounded bioidentical hormones (cBHRT) - These are made by private clinics in a process known as compounding. Compounded bioidentical hormones are not regulated and not available on the NHS. They are marketed as precise duplicates of the hormones from your ovaries, after blood test analysis. The hormone combination is then made up by a private pharmacy. These combinations do not follow the same regulations as conventional HRT and haven't been through the same strict testing processes for effectiveness and safety. The blood tests and hormones are also very expensive - significantly more than the cost of private or NHS prescriptions. More expensive does not mean better. We don't prescribe these.

What information will I receive from My Menopause Centre after my appointment?

Your doctor will email you a holistic menopause treatment plan outlining what you discussed during your consultation. This is usually sent within 5 working days. We will also email your GP a copy of your treatment plan, unless you have said that you would prefer for your GP not to be contacted. If you have a complicated medical history, we may need to directly contact your GP - again, with your permission.

If you need blood tests, your doctor will discuss how the results will be shared with you during your consultation. This may include:

  • By email, from your doctor, where the results will be explained to you
  • In some circumstances, you may need another appointment to discuss them
  • We will contact you directly if there are serious abnormalities needing urgent medical attention.

Your blood test results email will usually come at a different time to your treatment plan.

What if I need to reschedule or cancel my consultation?

Please email us at or call us on 0333 444 1067 during office hours (9am-5pm, Monday to Friday).

As we are a very busy clinic any request we receive to reschedule a consultation will automatically result in the cancellation of the original one. This allows us to make these consultation slots available for patients on our waiting list. Please note that if you would like to reschedule or cancel your appointment we have a 72-hour cancellation policy. This means that cancellations or changes made prior to this will not be charged. If any cancellations or changes are made with less than 72 hours' notice, the full consultation fee will be charged.

Book your 45 minute consultation today, from just £190.