Returns Policy

Our policy is designed to make it easy and hassle-free to return something if it’s not right for you.

We happily offer a return period of 45 days from placing an order to return a product, if the product is: unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact.

All inquiries will be handled on a case-by-case basis. For more information and support please get in touch with us at [email protected]  and we will be happy to help.

Please note that once your return is received, we will begin the process of checking and inspecting the item(s). 

If you are approved, then your refund will be processed and the credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, please check your bank account after 10 business days of us confirming your refund – it can sometimes take time for your refund to be processed and completed.

If you haven’t received a refund after 10 business days of us confirming your refund, please email us at [email protected] and we will be happy to help.

Warranties

Where a product has become faulty and is covered under the manufacturer’s warranty – the manufacturer will accept your invoice or receipt as proof of purchase and resolve any issues for you.

Still need help?

If you have any questions or require further support, contact our customer service team at [email protected]. Alternatively, call us toll-free on 1-888-982-4307. Our customer support line is available Monday – Friday: 9:00am – 6:00pm.